| Shipping | Times | Cost |
|---|---|---|
| Standard | Delivery in 4-6 working days |
£ 9.00
|
| Express* | Delivery in 2-3 working days |
£ 12.00
|
| Next Day | Delivery guaranteed next working day |
£ 22.50
|
| Saturday | Delivery guaranteed on Saturday morning |
£ 32.00
|
| Standard UPS Access Point | Delivery in 4-6 working days |
£ 9.00
|
Shipping policy
SHIPPING
Shipping Information
Royal Billionaire orders are delivered Monday to Saturday between 9am and 5pm. As every order is unique, shipping costs will vary depending on the size, weight and destination of your chosen items. For those last minute purchases, Express delivery is available to most destinations and Same Day delivery is offered in selected cities. Deliveries out side the UK and Europe may incur additional charges and may exceed stated time duration.
Shipping Times and Costs standard goods (within uk and Europe) Free shipping for orders above £180 Unless stated at checkout.
- All relevant delivery options available for your order and to your destination will be displayed at checkout.
DHL EXPRESS: Most of Europe and USA: delivery within 2-4 days.
UPS STANDARD: Only available within Europe: delivery within 5-7 days
UPS EXPRESS SAVER: Most of Europe and USA: delivery within 2-4 days.
Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. Royal Billionaire cannot take responsibility for customs clearance delays or failed payment approval, though we will try to minimise any potential delays.
TAXES AND DUTIES
We Do Not include the cost of taxes and duties in your order unless where stated so you will have to pay any additional fees if you are located in any of the locations below outside the UK:
European Union, USA, Switzerland, If you are ordering from within your own customs zone or region, import duties will not be applicable however you may need to pay VAT or local sales taxes. For the UK and the USA, these are included at checkout.
If a DAP (Delivery At Place) destination is selected (i.e. customers outside of the destinations listed above), the price you pay to Royal Billionaire will exclude all relevant import duties and sales taxes. As the recipient of the order, you must instead pay these duties and taxes directly to our carrier to release your order from customs. As we are unable to advise the exact amount, we recommend contacting your local customs office or tax authority before placing a DAP order.
SHIPPING TO USA
For international orders shipped to customers in the US, please be aware that US Customs may ask for your IRS, EIN or SSN number before enabling delivery to your address. You will normally have one week to provide this information before your order is returned to the Royal Billionaire partner for a refund.
ORDER TRACKING
After placing an order, you will receive an email containing all the details. We may also be in touch if we need further information to verify your payment. Once your order is confirmed, it will be dispatched within 2 business days.
Depending on your location and chosen shipping method, delivery takes 2-7 business days after it's dispatched. We will keep you updated with tracking information and an estimated delivery date. You can also follow its journey by heading to ‘My Orders’ in your account.
If you order from multiple Royal Billionaire partners, please bare in mind that your items will arrive separately. While we aim to always deliver within the specified times, we aren’t responsible for delays due to customs clearance or failed payment approval.
As your purchase will be prepared quickly for dispatch, please contact Customer Service as soon as possible to cancel or make any changes to an order. While we’re unable to cancel an order once it has been processed by a Royal Billionaire partner, we may offer Free Returns service in certain circumstances.
If you ordered a customised item, we can only accept cancellations up to 48 hours after you placed the order.
Further information on cancelling and returning an order can be found in our Return & Refunds Policy.
We hope you’re excited to order your customised item! Due to the nature of this order, manufacturing lead times may vary as it is created specifically for you. Please consult the product page for more information on manufacturing times.
Please note: although customised items have a longer lead time, payment will be taken shortly after you place your order.